Exchanges, Returns and Repairs

If what you've got isn't for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2weeks to process your return.)

Exchange

Our customer service team can help.

We cover shipping both ways.

Return

No longer want what you purchased? You

can start your return below.

Repair

Our repair department can give you a hand. Please make sure it falls within our guarantee first.

We've got your back.

At FREEDOM IND. we stand behind our products and are happy to assist you if you have any issues with the quality or performance of our gear.


FREEDOM IND. provides a one year warranty on any manufacturing defects for footwear and six months for apparel and accessories from the date of purchase that were purchased from FREEDOM IND. or an FREEDOM IND. authorized retailer. FREEDOM IND. warranty program does not cover any defects due to improper fit, normal wear and tear, damage due to misuse, alteration to the product, or negligence.

Limited Warranty

FREEDOM IND. warrants that its footwear products will be free from manufacturing defects for one year from the date of purchase and its apparel and accessories products will be free from manufacturing defects for six months from the date of purchase. This warranty applies only to FREEDOM IND. products that were purchased from FREEDOM IND. or an FREEDOM IND. -authorized retailer, unless otherwise prohibited by law. FREEDOM IND. products are legitimately sold only by authorized sellers who are required to follow FREEDOM IND. policies and procedures. FREEDOM IND. reserves the right to reject warranty claims from purchasers related to products purchased from unauthorized sellers, including unauthorized Internet sites. This warranty does not cover any defects due to improper fit, normal wear and tear, damage due to misuse, alteration to the product, or negligence.

Purchasers of products who wish to make a warranty claim based upon a product defect should submit a claim to FREEDOM IND. via the form below. FREEDOM IND. will repair or replace a defective Product that is covered by this limited warranty or will refund the purchase price of the Product.

There are no warranties which extend beyond those indicated herein. Any implied warranties that may be applicable to the products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall FREEDOM IND. be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.


More info.